We are entrepreneurial and looking for eager, talented, enthusiastic people to join our team at the entry level to have their voices heard and to help us grow.
Our clients are property companies across the U.S. that own or manage apartment portfolios of >5,000 units, and seek practical safeguards to improve their residents’ payment reliability. Our customers are employed, hard working men and women who need help in overcoming issues related to personal credit in order to gain access to professionally managed apartment communities at terms they can afford.
Casual/professional work environment located 20 minutes west of Boston; accessible by public transit.
Resumes and inquiries should be sent to resumes@npsmgnt.com Please indicate the position that interests you and your availability to schedule an interview.
Customer Support Specialist – Hands-on experience in managing essential customer needs across all aspects of account service, including: inbound and outbound customer contact, marketing/sales support. Candidates should be eager to jump in and learn, have strong computer skills, be responsible, professional in speech and phone etiquette, and willing to juggle multiple ongoing tasks. Responsibilities includes inbound / outbound customer calls, internal reporting and results analysis. Qualified candidate will have a minimum of 2-3 years customer service experience in a non-retail setting. strong oral and written communications skills, and have earned a bachelors degree. Direct report to Director of Customer Service.
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Client Service Coordinator – Day-to-day responsibility to support all client servicing activities, including client training sessions, strategic performance analysis across communities served, and support of client expansion activities. Candidates should have strong oral and written communications skills, strong computer skills, experience in project management and statistical / performance analysis as well as experience in working with virtual project teams. Direct report to Director of Client Services and Training.
Freelance Writer / Blogger / Cause Marketing Strategist – Work closely with EVP Marketing to launch a new consumer campaign designed to address the needs of the 99% of working Americans who need help building their credit and gaining access to essential services like housing. Responsibilities include development of educational materials and blog posts as well as weekly posting on targeted social media sites.
Internship Opportunities
See attached projects
Information on salary and benefits upon request
