Our program gives you complete access to resident deposit status. We provide daily, weekly and monthly updates on resident enrollments in our system, first and continued receipt of expected direct deposits, and posting data.
Our client service group is on-hand to answer questions from your communities and your residents during normal business hours. Staff inquiries can also generally be addressed through our main enrollment website at Neighborhood Pay Services.com where a community login is required.
24/7 assistance for residents is provided through myNPSrent.com for individuals who want to access their complete account history or through our automated toll-free number at 866.428.7659.
Our belief is that the more you know in advance about your resident’s ability to pay on-time, the better off you are…that’s what Rent Assurance is all about!